December 2016 - ICE Blog

Blog

Is Live Chat Really Valuable? 10 Reasons to Make You Realize Its Worth

by Jim Iyoob | published on 12-21-2016

In an age where it’s easier than ever for customers to find the information they need without interacting with another human being. FAQs, automated messages, phone calls and emails are all great ways to connect with customers, but they aren’t without their pitfalls. No matter your business, industry, product or service, you and your customers […]